Please note that any refunds request under the agreement with client, once accepted by DigiPulse may take approximately 3-5 business days to reflect on the Client's credit or debit card in accordance with card association processing standards, and at least 7-10 business days to appear in your financial institution. [cite: 1]
It's important to be aware that some financial institutions may impose longer delays, which are beyond DigiPulse's control. [cite: 2]
Confirmation notices will be promptly emailed to the Client upon receipt during regular business hours, typically within 3 business days. [cite: 3]
Our operational hours are Monday through Friday, from 7:45am to 3:15pm (PST). [cite: 4]
If you haven't received written confirmation of your cancellation within 3 business days, please don't hesitate to reach out to DigiPulse for assistance. [cite: 5]